1 - CONDITIONS OF RESERVATION
The prices and rates for services offered by the Centres Internationaux de Séjour de Paris Maurice RAVEL and KELLERMANN shall be applicable in all cases.
By reserving a service you shall be deemed to have accepted the present General Terms and Conditions.
A copy of the rules of the house rules will be enclosed with the confirmation of registration. Participants and group leaders confirm that they are informed about the rights and obligations of each party.

2 - PRICES
Our prices are rates given in euros including all taxes, applicable per night and per person for overnight accommodation and catering, and per service where function rooms or equipment are hired.
In the case of flat-rate (package) prices, prices shall apply to all services reserved. Such prices cannot be broken down.
Prices confirmed by an agreement in principle shall be fixed for a period of 3 months from the date of dispatch but may be amended without prior notice in the event of any change in tax rates or the prices of third-party services.

3 - TOURIST TAX
Tourist tax is imposed by the City of Paris and is included in all prices shown in the brochure.

4 - CONDITIONS OF OCCUPATION
Rooms will be made available on the first day of your stay at 4.30 pm and must be vacated on the day of departure by 9.30 am, whatever meals you have reserved on the first and final day of your stay. Failure to vacate rooms by the above time will result in an extra day's stay being charged.
Under no circumstances shall clients be permitted to bring food or beverages with them into the Centres Internationaux de Séjour de Paris Maurice RAVEL and KELLERMANN.

5- TERMS OF PAYMENT
Invoices shall be issued in euros and must be likewise paid in euros. The Centres Internationaux de Séjour de Paris Maurice RAVEL and KELLERMANN shall not accept any charges for foreign exchange or transfer of monies.
Where the deadline for payment of the final invoice is exceeded, the Centres Internationaux de Séjour de Paris Maurice RAVEL and KELLERMANN reserve the right to charge interest on late payments at a rate of 1.5% per month.
The Centres Internationaux de Séjour de Paris Maurice RAVEL and KELLERMANN reserve the right to cancel all reservations in the event of failure to effect payment according to the payment schedule laid down in our special terms and conditions given below.

6- INSURANCE
The Centres Internationaux de Séjour de Paris Maurice RAVEL and KELLERMANN cannot be held responsible for any theft or damage to equipment left at the centres by the client, except in the case of burglary.

7 - PETS
Pets are not permitted in our centres according to the regulations.

8 - FORCE MAJEURE
Where one or all services are cancelled by the Centres Internationaux de Séjour de Paris Maurice RAVEL or KELLERMANN due to an instance of force majeure, it is guaranteed that all payments effected will be refunded in full.

9 - COMPLAINTS
All complaints must be addressed to the registered office of La Ligue de l'Enseignement, 21, rue Saint Fargeau, BP313, 75989 PARIS cedex 20, by recorded delivery with return receipt within 30 days after the end of your stay or discovery of the circumstance.

10 - JURISDICTION
In the event of any dispute, the parties shall elect domicile at their registered office. French law alone shall be applicable, and the jurisdiction shall derive from the registered office of the La Ligue de l’Enseignement.

11 - DECREE 94.490
The parties signing the present contractual agreement for the sale of the above services agree by mutual consent that said contract complies with the provisions of the decree 94.490 dated 15 June 1994 in application of article 31 of the law 92.645 dated 13 July 1992 specifying the conditions for the performance of activities relating to the organisation and sale of travel or holidays.
They therefore hereby declare that they are fully aware of their reciprocal rights of information relating to the present contract and waive all rights of recourse to this end.

 
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SPECIAL TERMS AND CONDITIONS FOR INDIVIDUAL STAYS
a - Individual reservations
You can make a reservation for your stay by contacting our organisation or our website. Your reservation will take effect on receipt of the payment for the first night. Payment of the outstanding balance must be made prior to the start of the services requested unless previously agreed otherwise.
All requests for changes must be made in writing and confirmed by our reservations department.

b - Conditions of cancellation
If cancellation is made 30 days or more before the date of arrival, the amount paid for the first night shall be retained by ourselves. From the 29th day to non-appearance the amounts collected shall not be refundable.

 
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SPECIAL TERMS AND CONDITIONS FOR GROUP STAYS

a - Group reservations (from 15 persons) – function rooms – catering or other services
Reservations shall be made by contacting our organisation and shall be the subject of a confirmation of reservation or a specific service agreement. It shall take effect on receipt of the confirmation of reservation or the signed service agreement accompanied by a down payment for 30% of the total amount for the stay. Where this document is not returned, receipt of the down payment shall be deemed to constitute full compliance by the client with the present general terms and conditions.
All requests for changes must be made in writing and accepted by our reservations department.
The amended general terms and conditions shall be enclosed with the confirmation of reservation or service agreement.
The outstanding balance must be paid one month prior to the start of the stay. Where reservations are made less than 30 days from the start of the stay, the entire amount for the stay must be paid on reservation.
For all customised services (meetings, seminars, functions and tourist packages) special general terms and conditions shall be indicated on reservation.

b- Prices - (from 15 persons)
Our prices shall apply to all members of the group, including guides and drivers (not free of charge).
The number of meals must be equal to the number of nights. Under the half-board option it is possible to take two meals on one day and none on the next. Meals may take the form of packed lunches. (All requests for packed lunches or rescheduling of meals must be submitted to reception with 48 hours' notice).


c - Conditions of cancellation or partial cancellation
Group reservations/function rooms/catering or other services
All cancellations relating to stays must be sent to us by recorded delivery and shall result in payment of the following charges:
- More than 60 days prior to arrival: 10% of the total price.
- Between 60 and 31 days prior to arrival: 30% of the total price.
- Between 30 and 21 days prior to arrival: 50% of the total price.
- Between 20 and 15 days prior to arrival: 75% of the total price.
- Between 14 and 8 days prior to arrival: 90% of the total price.
- Less than 7 days prior to arrival: 100% of the total price.
- Non-appearance: 100% of the total price.
All changes shall equate to partial cancellation and shall result in cancellation charges according to the scale given above. No refunds shall be made in the event of premature departure or the failure of participants to avail themselves of any service of their own free will.

In the case of partial cancellation amounting to 5% of the total reserved, no cancellation charges shall apply provided that the reservations service was notified accordingly by the client by e-mail, fax or post within 8 clear days prior to the start date of the stay.

d - Prior formalities
It shall be the client's responsibility to submit any declarations or requests for prior authorisation to the authorities and/or agencies. Under no circumstances can the Centres Internationaux de Séjour de Paris Maurice RAVEL or KELLERMANN be held responsible for the absence of such declarations.
We are unable to guarantee that groups will be accommodated in rooms on one or more floors.

The Centres Internationaux de Séjour de Paris Maurice RAVEL and KELLERMANN are managed by the La Ligue de L’Enseignement – An association under the 1901 law recognised as a public utility by the decree of 31.05.1930 - Approved by the Ministry of Tourism: AG-075-95-0063 - Active member of UNAT – FIYTO – BITS – Maison de la France - Professional public liability insurance held with APAC-MAIF

 
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  The Centres Internationaux de Séjour de Paris M. RAVEL and KELLERMANN are managed by a public service organisation of the City of Paris, the La Ligue de L’Enseignement – 21, rue Saint Fargeau – BP 313 – 75989 Paris cedex 20.

Approvals: Ministry of National Education – Ministry of Youth, Sports and Associations – Ministry of Tourism AG-075-95-0063 – Ministry of Social Affairs. Association recognised as a public utility (decree dated 31.05.1930), holder of a public service licence (decree dated 08.01.85).
SIREN No.: 775 666 415. APE sector code 913 E. VAT identification number: FR 06 775 666 415.

Active member of UNAT – FIYTO – BITS – Maison de la France
Professional public liability insurance held with APAC-MAIF.

   

 
 
CISP :: La Ligue de l'Enseignement :: 21, rue Saint Fargeau BP313 :: 75989 Paris cedex 20
 
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